Semalt: Understanding Users Behavior With Google Analytics



If you've been following SEO and trying to optimize better than your competition, you should consider understanding your consumers. Now, this sounds strange because it's like the first rule in the book. However, many websites fail to understand their audience because they get too busy following the SEO rules of search engines.

Yes, you should follow these rules, but your audience must be your No1 priority. While there are several ways to understand your audience, we will be showing you how we can use Google Analytics to really understand your audience and their needs. 

Think of Google Analytics as a microscope. It shows data at a granular level if you know where to look. 

What Can Google Analytics Track?

Google Analytics is a powerful tool that can show a wealth of insights on your users, how they interact with your website, their journey, and how effective any marketing strategy you use can be. 

Do you have a plan to increase your conversions and ROI? Google Analytics is one tool you can always rely on. Its ability to analyze site traffic and understand users' behavior is simply amazing. 

There are many reports available in Google Analytics, and you can see most of them without an additional configuration. This shows you how easy and straightforward the tool can be. 

These insights show you a lot about how users navigate your website; it shows what content they find the most attractive and on what page they exit your website. 

Understanding User Behavior with Google Analytics 


Your behavior flow is a visualization of the user's journey through your website. With this insight, we can see the statistics of users who interacted with a page and in what manner they engaged with the tools on that page. For example, let's say you have a "click to install" button on your app page; Google Analytics will show you the portion of your users who clicked to install the app. 

It shows you the number of users who navigate to pages such as the service page, thank you page, contact us page, and some other pages. 

With all this data, it's a lot easier to understand what and how to design a CTA and how pages on the site should be interlinked. When done right, it becomes a lot easier for users to follow the journey you have mapped out. 

With little configurations, you can also see the flow of the landing pages, the sources of your inbound traffic, events, and users. Now you know where you should focus more effort, what you need to improve, and more. You can see if your Facebook campaign is working or your SEO / ranking efforts are finally paying off. Whatever the case may be, you can make properly thought out and informed decisions based on what you learned in your analytics report. 

User Explorer

We've mentioned the user behavior and how it shows the aggregated journey of your users. User Explorer, on the other hand, shows you the journey of every user. In this case, users are identified by a client ID. 

Note: no personal identifying information is used to identify any user in this report. 

This insight provides data such as the number of sessions per user. We can look even deeper into these sessions to see the pages every user visited, understand their trigger goal, events, and even the traffic source. 

For websites that have enabled their e-commerce tracking, they can also see Customer Lifetime Value. This is a complete rundown of how each visitor has navigated through your website. 

The downside to using this, however, is that it provides a lot of information, so you must know what to look for and stay focused on that path. If not, you can get overwhelmed easily. 

Audiences

Audiences are one of the most interesting reports. This particular report helps us understand particular audiences of people. To get the most out of this, you need to first create an audience.

Your audience can be a subset of your visitors who visited particular pages of your website. It could also mean users who added a particular product to their cart but didn't complete the transaction. 

Once you've created your audience, you can also use them in your Google ads when both accounts are connected. 

Once the audience has been populated, you will be able to see statistics like:

Site Search 

For this insight, you need some configuration. It's easy, so you don't have to worry. Once you're able to successfully configure your Google Analytics, you will be able to enable your site search tracking, and then you can see what people search on your website. 

Having a search engine on your website is one of the best things you can do for your website. It shows you unimaginable things.

With search insight, you can see what your audience is hoping to find on your website. You learn what content you need to create and what existing content is hard to find. This insight is also important for improving the conversion rates for e-commerce websites. 

Traffic Sources

Understanding where your users come from is one of the most important insights. With this knowledge, you can choose how far you need to spread your net. You learn if you should expand your radar or shrink it. Depending on your strategy. Do you want to repair a traffic source that doesn't bring in much traffic or cut it off? 

Your traffic source shows you where your users come from, whether they are organic, referrals, or found your webpage from a social media platform. There is also a portion of your traffic that will be marked as Direct. 

When Google doesn't understand the initial source of inbound traffic, it reports it as direct. Why this happens is not something we fully understand. 

Pro Tips: you should always make sure that you set the right medium in your campaign and track them using the UTM parameters so that you don't have traffic attributed. 

Bounce Rates, and Avg. Session Duration

Pages/session shows how many pages a user visited within a session. The average session duration shows how long an average session lasts. It is calculated by making a total of all sessions and then dividing that by the number of sessions. And while these metrics are useful, you should learn to use them the right way. 

For example, it is common for people to think that having a high bounce rate is inherently bad. But when you study it closely, you realize that sometimes, people visit just one rate, and then they convert, which is considered as a win.

Conclusion

There are a number of other tools you can use to improve how much you understand your audience. And we try our best to use as many resources as possible because, at the end of the day, we understand that optimizing for search engines is one thing, but what really matters is how your audience sees your brand. 

Knowing how your visitors behave when they're on your website and what path they take better helps you understand what they really look for in your brand. With Google Analytics and a bunch of other tools, Semalt can improve your conversions and show you how to structure perfect marketing campaigns for maximum returns on your investment. 

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